As you all know, when things are good – I tell you and when things, quite frankly, stink – I’ll tell you. Such is the case with MoreRebates.com.
When our relationship started, it was good. We went through our honeymoon phase with me testing their program and actually loving the fact that they give rebates for sites that might not be on the typical cash back path. Well, as you know I maintain more than one blog and I use one specific hosting program for them that I ADORE called Hostgator. When I saw that I could get cash back from MoreRebates for Hostgator, I was thrilled. There was no fine print of a “one time only” deal and I used them for two separate blogs that I moved from Blogger. Both times I had cash back credited accordingly.
Well, after logging in one day to check the cash back percentages for a store since they aren’t listed on EVRewards.com, I noticed that one of my purchases was missing – namely the first Hostgator purchase. Curious as to why the higher priced hosting package was not listed (which they get a bigger commission on), I immediately emailed them to find out what the heck was going on and heard NOTHING. I figured it was a computer glitch and made a note to calendar it to check it in a couple weeks and, again, same situation. The rebate was STILL missing and now I was really heated. I immediately emailed them AGAIN and still heard nothing.
I waited a week and checked it again, and while I received a check for one of the rebates, the other rebate was nowhere to be found. I not only emailed them but their parent company ValueClick (which has some serious litigation problems) and, like before, heard nothing.
So here’s the issue – you have a cash back company that basically, from my observation and experience, appears to pick and chooses what “cash back” they will pay and, not only that, they still charge Hostgator for the referral, but my fave hosting company gets screwed in the process. How fair is that??? It’s not.
So, if any of you have an issue with them and I referred you, I’m so sorry. Fact is, I had no idea that they were shady and I’m removing any banners from them from my site and they will no longer be on my “Cash Back Tutorial.” Please check your rebates from them with an eagle eye and, if any are missing, definitely let them know. I can’t promise that they will respond because from my experience, they seem to either ignore or not answer the hard questions but definitely call them out on any mistakes.
MoreRebates – quite simply, we’re done!
Twitter: mrsgitch
says:
Thanks for sharing this experience, Lys! I hadn't used them yet, but good to know not to trust them. Am going to do some updating of my blog as well.
That's all so complicated, but it really stinks that they didn't do what they said they were going to. Good for you for trying to follow up so many times.